Topic 8 - Browsing Tuugo:
 Inaccurate result?
 posted - May 2014
 Admin: Inés Álvarez - Tuugo Team
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When you perform a search query into our site, you can see, at the lower right corner of every listing in our site, a link that says "Inaccurate result?". Those listings are companies without owner, which may have wrong information.

You can help us improve our site by clicking on it.

 


Once you click on it, a page will appear, with different options. The idea is that you state what are you to this company (so we can know the degree of knowledge you have on that company), and what's the problem with the result.

Please select in which degree do you know this company


From there, you can select what do you want to correct:

  1. Business details
  2. Business closed or moved
  3. Duplicated listing
  4. Wrong category
  5. Other


1. Business details

You can edit the details of that business, in which you can add photos, other company details, location, timetable, and more!

Edit the information of the business to provide accurate information


Please make sure to provide an email, and some information, document, or page in which we can verify the information that you provided. You will be notified when the information has been checked by one of our admins. Once you have finished, click on the "Submit" button.

Please provide us with a verifiable source

2. Business closed or moved

If the business has closed permanently, please select the tab "Business closed or moved", and then select "Permanently closed". You don't have to add additional comments, since we will disable it, so our users won't get confusing results.

Business permanently closed


Instead, if the business has changed it's address, please select "Has moved", and then complete the information of the new address.

Please select the new address of the business

Please make sure to provide an email, and some information, document, or page in which we can verify the information that you provided. You will be notified when the information has been checked by one of our admins. Once you have finished, click on the "Submit" button.

Please provide us with a verifiable source



3. Duplicated listing

If it is a duplicated listing, you will have to paste the URL of the page of Tuugo to select the other duplicated listing(s), so we can only leave the correct one. Also, if you know which one is the correct one, please state it in the comments, so we can improve our information on that company.

Duplicated listing

Please make sure to provide an email, and some information, document, or page in which we can verify the information that you provided. You will be notified when the information has been checked by one of our admins. Once you have finished, click on the "Submit" button.

Please provide us with a verifiable source


4. Wrong category

Also, if you looked for "School" but found the school within the "Automotive" category, you can select "Wrong category". This helps us greatly improve our search results and search strings. Please select the correct category(ies) of that listing.

Please select the correct categories of the company


Please make sure to provide an email, and some information, document, or page in which we can verify the information that you provided. You will be notified when the information has been checked by one of our admins. Once you have finished, click on the "Submit" button.

Please provide us with a verifiable source



5. Others

At last, if none of the prior situations apply to your listing, you can add other comments, and we will review your listing's situation, 

Other comments

Please make sure to provide an email, and some information, document, or page in which we can verify the information that you provided. You will be notified when the information has been checked by one of our admins. Once you have finished, click on the "Submit" button.

Please provide us with a verifiable source


Please, if you have any questions regarding results, don't hesitate to contact us!

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